cards accepted - all major credit cards including visa, mastercard, switch, delta, visa debit & maestro, we do not accept american express (amex), we are PCI DSS compliant, Barclaycard manage your payment we do not see your card details, we do not keep customers card information.
carriage - free of charge anywhere in UK
retrurns - accepted as long as they are returned to us in their original packaging and in their original condition, please download and fill in a returns sheet quoting the original order number and details of what you would like us to do.
liability - we cannot accept liability in respect of any errors, omissions, any loss or damage, malfunction or consequential loss contained or arising as a result of our website or our catalogues
orders - orders can be accepted by email, our website, ebay or amazon
payment terms - account holders it is strictly 30 days net and only available to business customers
retention of title - goods remain the property of Blueberry Ltd until they have been paid for in full.
prices - all goods are sold net and attract the current standard rate of VAT, however safety boots sold to individuals for their personal use are not subject to VAT, whilst we endeavour to maintain prices we reserve the right to increase prices without notice.
return of faulty goods - must be authorised by us before being returned
shortages & damages - must be reported to the carrier and to us the same day via email